Wizz Air Abu Dhabi has suspended ticket sales for flights from Abu Dhabi to Belgrade, Sarajevo, and several other destinations, as part of a significant restructuring of its route network from the UAE capital. The airline’s final flight to Belgrade is scheduled for July 19, while the last service to Sarajevo will operate on August 31.

Additional routes that have been removed from sale include:

• Sofia – no longer operational
• Varna – last flight on July 14
• Tirana – ending July 20
• Kutaisi – ending July 29
• Cluj – no longer operational

Furthermore, services to several other destinations have been suspended temporarily:

• Budapest – until September 1
• Vienna – until September 21
• Krakow – suspended from July 29 to September 19
• Katowice – until October 26
• Astana and Samarkand – both suspended until November 1

The airline notes that further changes may be implemented.

To assist affected passengers, Wizz Air Abu Dhabi has launched a 24-hour hotline at +3616777530 (international roaming charges apply as the number is based in Hungary). The airline explained that over two-thirds of impacted passengers booked through online travel agencies, which do not share customer contact details with the airline—making direct communication difficult.

Wizz Air stated, “We have taken several steps in recent days to contact affected passengers. However, many booked through third-party platforms, preventing us from reaching them directly.” Passengers whose outbound flight is operating but return flight is cancelled may request a full refund for the outbound segment by contacting the airline’s regular Call Center.

Wizz Air Abu Dhabi is currently the only airline offering direct flights from Abu Dhabi to both Belgrade and Sarajevo. It has been operating up to five weekly flights to Belgrade year-round and daily seasonal flights to Sarajevo. In 2023, the airline carried 82,883 passengers on the Belgrade route.

The decision to scale back services comes as the airline continues to face challenges linked to ongoing engine inspections. Its Airbus A321neo aircraft, powered by Leap engines, have been affected by durability issues—particularly in dusty environments like the Middle East.

Wizz Air Abu Dhabi commenced its Belgrade service in May 2021, followed by Sarajevo in October of the same year, both operated with 239-seat Airbus A321neo jets.